FreeScout
CRM & Support
FreeScout is a self-hosted help desk solution with unlimited users and mailboxes.
All CApps
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Chatwoot
Chatwoot is an open-source customer engagement platform - live chat, email, and social inboxes in one dashboard.
- Category
- CRM & Support
- Hosting
- EU data centre
- Source Code
- GitHub
- Website
- chatwoot.com
Screenshots
About this CApp
Chatwoot is an open-source customer engagement platform - live chat, email, and social inboxes in one place, so your team can support customers from a single dashboard.
Getting started
- Open your CApp URL and create your account on the sign-up screen - the first account creates your own workspace and becomes its administrator.
- Add an inbox under Settings -> Inboxes (website live chat, email, Facebook, and more), then add agents.
- Install the website widget snippet on your site, or connect your existing channels, and conversations will start flowing into your inbox.
Note: outgoing email (agent invites, notifications) isn't wired to a real mail provider by default. Get in touch if you'd like SMTP configured for your instance.
Links
Frequently asked questions
Can I cancel anytime?
Yes, in "My CApps". Cancel before the free trial ends and you pay nothing.
Is my data mine?
Yes. Download it as an archive at any time and restore a backup whenever you like.
Where does my app run?
In a GDPR-compliant EU data centre, isolated in its own container.
Can I change the resources later?
Yes. Adjust CPU, RAM and storage in "My CApps"; the price change is prorated.
